We aim to ship all products within two working days, although more often than not they will be shipped the following day.
Please allow five working days before conting us if your delivery has not arrived. Courier companies are generally very good, but from time to time deliveries to get held up for a day or two. This is completely out of our control.
In the extremely unlikely event that you are not entirely happy with your purchase, please see our "Terms and Conditions" section.